Best Businesses in Phoenix, AZ

We called Pink Plumbing last week because of an issue with our shower drain.  We had worked with big name plumbing companies in the past but we were often left frustrated with the high prices they charged and the fact that they seemed unsure of what to do and how to solve our plumbing issues at times.  So we tried Pink Plumbing this time.  Best decision.   Chris came out and diagnosed the problem  within minutes.  He was very professional, yet down to earth and willing to answer all my questions, which left me feeling much more confident in our decision to choose this company.   He handled communication with my insurance company and also went the extra mile to answer my many questions through the process.  He showed up to my house on time both for the diagnosis and the work.  His team was polite, efficient, professional, friendly, and cleaned up after themselves.  As he left he told me to call at any time with any questions.  I'm so happy we found this company, and while I don't look forward to any future plumbing issues we may have down the road in our home, I DO look forward to having a company I can confidently call to help fix whatever needs to be done!  Thank you Chris!

I would 100% use this business again or recommend them to a family manner. I've been burned by a plumber before so naturally I wasn't thrilled about another. My kitchen sink clogged and after 3 attempts at draino and cleaning the trap I was out of ideas.

I called Saturday around noon and a couple hours later a plumber showed up as promised. A couple hours after that my sink was fixed. He gave me an estimate within the first few min and even though the job took longer than he expected the price didn't change.

My house is over 50 years old.  The pipes are not in good shape, plus there's been several patch jobs over the years by previous owner. Long story short he could've found a reason or two for an update. But he didn't. But he did take the time to check out the pipe work on my new sprinklers and let me know it was done right.

I'm really happy with the service and price and would certainly use them again.

Sent and inquiry and left a voicemail to get a quote on a shower drain issue at the home and also to check on an outdoor drip line expansion, if that's something they do, and had no response.

Fair price for good work and friendly service. I've used Lawson a few times for a business I own and I have been happy with the results each time. They do prompt work and don't gouge prices.  When something is leaking or backed up, it's hard to shop around. With Lawson, there isn't a need to.  Every time I've called, they fix the issues we have and charge a totally appropriate price.  Thank you for being a trustworthy plumber.

I had excellent, timely and professional service from Chris of Scottsdale Rooter.  I fully enjoyed the experience and highly recommend this firm.  I will definitely use them in the future. Thank you Chris!

UPDATE 11/23

Was contacted by JIM (service manager) who came out with Jesus. Jim's apology was genuine and his desire is to make things right. They complete leak detection and provided a detailed estimate. I am confident with moving forward and will update my review as work progresses.

Horrible! Please read

On Tuesday 11/8 we requested an estimate for a reroute due to a slab leak in our home. Richard arrived, was cordial, and showed up on time. Richard took his time to evaluate and provided a rough estimate of potential work that needs to be done to restore water to the back of our home. I submitted the $5000 rough estimate to insurance for approval and followed up with Bumble Bee to inquire about a more comprehensive estimate . It was suggested by Richard that an electronic leak detection was necessary to determine where the pipes were located.

On Thursday 11/10 Richard came back and concluded that in order to determine the pipe runs he would have to use a jackhammer to bust through the concrete block wall separating the dining room from our back patio. This gave me pause because I have never heard of someone using a jackhammer through a (potentially load bearing) wall. Richard also disclosed that he does not specialize in masonry work, and I would be responsible for whatever damage he caused to the wall.  It was very concerning to me that Richard was ready to start jack-hammering through my block wall without the proper professional knowledge to determine the structural damage that could result, especially since this is a load bearing wall. We concluded that an attempt would be made to access the pipe from the exterior of the home over the weekend by someone more qualified, and Richard would return to complete the leak detection.

I scheduled a follow up for to complete the leak detection on 11/15.  A promise was made by Richard that I would be his first stop. I even asked how early I should expect him to arrive and he responded around 7 7:30. I said that works perfectly and planed to take the day off.

On Tuesday 11/15 I was up early (6am) and was waiting for Richard to arrive. I waited about 1.5 hours and received a voicemail from Chelsea in dispatch at 8:21 a.m. requesting to confirm my appointment. I called Chelsea back and stated that I have been waiting for Richard to arrive since 7 a.m. Chelsea's response was is it OK for him to come now? and I confirmed. I mentioned that I needed to make a call into work at 10:30 but that would not impact Richard's ability to work. I requested that he come as soon as possible.  I waited until noon and no one arrived. At 12:54 p,m, I called dispatch again was informed that there is no record or an appointment today, I then received a voicemail from a gentleman named Chris calling to see what my availability was.

At this point I am extremely frustrated and realized that I took the day off from work when I could have gone to the office. I called dispatch again and was told that I would be his next stop. Richard arrived just before 3 p.m. (8 hours late) and I asked him what happened. I let him know that I was waiting for him since 7 a.m. and he simply blamed dispatch, no apology for the service break or my frustration. I explained to him that it was determined over the weekend that the block wall he wanted to jackhammer was filled with concrete and solid and he stated we do these all the time but continued to emphasize that he does not specialize in masonry or structural engineering. Considering the time he arrived, and my discomfort with jack-hammering my wall, my wife and I determined that a good next step would be to run this by our insurance adjuster to make sure they would cover whatever damage he caused.

Richards' demeanor changed and he was no longer cordial. I let him know that we will hold off on the jack-hammering until we speak to our adjuster and schedule a follow up. Richard left abruptly and said he would just state that I refused to pay for a leak detection that had not been successfully completed yet. We were unaware that the leak detection would require jack-hammering a load bearing wall by someone who was not qualified to do so.

I am incredulous of your company's response to failing to provide proficient service to a customer who had every intention of moving forward and giving you our business! We were committed to using Bumble Bee for our plumbing needs and the insurance company has since given us the green light to cover any damages in the process, however, because of the failure to satisfy your service commitments, dishonesty, disorganization with dispatch, and your curt response, we are compelled to move forward with another plumbing company.

Service: Plumbing leak detection

Thank you for such a quick response. I was so glad to hear Sunday that you could have a technician here on Monday so we could have our washing machine hooked up ok on Wednesday.  And the young man who was our technician was such a nice fellow and a good worker.  Both jobs we ask to have done went well. Thanks again.

Fantastic! Had Greg install a water softener system and reverse osmosis system and we love them. Installation was clean and quick. The cost was reasonable and worth it. This company is very professional. My friend referred them to me, I referred them to another friend, and I highly recommend them.

Keith was great! Got an appointment quick and now my tenants have hot water! I'll be calling them next time something goes wrong.

Dave is timely, efficient and skilled and responsive to text messages and very timely. He communicated when he would be arriving and to explained everything that needs to be done and very fair pricing the repairs were done. We highly recommend Somers plumbing and will be using them for future needs!

Thank goodness for these guys! My stupid sink started backing up in my kitchen. Being a first time home owner is stressful and I wasnt prepared with a trusted plumber yet.  Got referred to Element and am so happy to have a plumber that i can trust. Michael worked around my work schedule and even gave me info about how to maximize my hot water tank output. He let me know that my leaky faucets in my shower could be fixed with a few quick adjustments (and that I didn't have to get new fixtures) and that my drain being plugged.... was from 12 feet under my unit. Cool to know the dirty details.

He was very clean, respected my house, didn't make a bunch of noise and disrupt my space. Even sanitized my sink after clearing the clog.

We are in the market for a kitchen sink install and garbage disposal so I will update with pictures once he comes in and installs it. We have already re-hired him for job number 2!! Thanks for making this a manageable project.

Brian is one of the most honest men I've ever met in the industry. His knowledge goes beyond what I was expecting and his customer service was excellent. I highly recommend using his company.

Oh my gosh we are so thrilled with our experience. My husband called when he got home from work because our tub had a leak that was leaking into the wall. Even though they were closing for the day the scheduler/dispatch turned her computer back on and routed someone to us after their last job for the day since we had to turn the water off. Eddie texted when he was on his way. Way very friendly and efficient (wore a mask the whole time) and fixed our problem with minimal work. So, so thankful for this company for going above and beyond at the last minute.

John was punctual, professional and knowledgeable. I would use them again. He checked our entire system and repaired 2 leaks.

Mark & Tito came out to unclog the kitchen and fix a leak. They were here approximately five minutes before they fixed the clog. The leak required 2 washers and they were done fairly quickly. No jacking up the price and charging for stuff I didn't actually need. I would definitely use them again. 100%

I noticed some water damage when removing trim for a project.  Jordan was super quick and easy to confirm an appointment with and seemed very knowledgeable.

I have had work done on 2 houses by Lawson family plumbing, multiple jobs at each house. Every time there has been a problem, especially with their dispatch not knowing anything about plumbing and not accurately scheduling or letting me know what would be happening when the technician came. We've had leaks that then the quality control manager had to come out and fix, and had combative technicians (video captured by my Ring camera) when it came to additional costs that I refuted due to the technicians negligence. Today is the day I sever ties. I was told by dispatch that work would be done today we can do that, when in fact a technician came to quote me. I had cleared my schedule and allotted for the cost. The technician, came in, took pictures, and went to his truck for 40 minutes before I received a call from dispatch that the work was getting scheduled for the following day with a technician and a manager. The managers explained on the phone that there is always a quote first and the work done later, but another company came on short notice after I called them, gave me a lower estimate, and warrantees their work for 2 years vs 30 days that Lawson does, and finished in less time than Lawson quoted for more work (angle stop needed replacing, new company saw that need and took care of it). Bye, Lawson.

Option one was my go to plumber for every plumbing job i had in the rentals I own. I had been happy with their work. On the last job I used them for they fixed a leak under the floor. Instead of using the correct 90-degree fitting they forced the pex to bend to make a straight fitting 'work' and charged $312. When I went back to the house i could still hear the dripping. I went back under the floor myself to discover the stress put on the line by the wrong fitting. I got the correct 90 degree fitting myself  for about $10 and replaced theirs, relieving the stress on the line and fixing the problem. Very dissapointed, they have lost a repeat customer and I have moved on.

Are you looking for a reputable, honest AC company?  Look no further than Hays.  Excellent service, honest technicians and an owner who cares about his customers.  

When we realized it was time to replace our unit we got 4 quotes.  Hays quote was competitive and their labor and parts backed up by a warranty.  Chris (the owner) took his time measuring our home and answering our many questions.  Install was quick, painless and on time.  Not only did Chris follow up, but we received a thank you card a few days later.

I've recommended Hays to many friends and family without hesitation.  More companies should conduct business like Hays does.

Quick response. Honest guy. Replaced the part needed quickly on the spot. Great value. I will be calling next time I have a problem. Thanks king plumbing!